Frequently Asked Questions

Everything you need to know about shopping with July.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.

Can I track my shipment in real-time?

Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I contact customer support?

Our dedicated support team is available via live chat on our website or through email at support@july.com from 9 AM to 6 PM EST, Monday through Friday.